Get reliable post-warranty coverage for your HP infrastructure without overspending on OEM renewals.
HPE:
HPE:
It replaces the OEM support renewal you'd otherwise buy from HPE once a product hits end of service life. The coverage is comparable, hardware fault diagnosis, replacement parts, on-site engineering, help desk access, but it comes from an independent provider instead of the manufacturer, usually at a fraction of the renewal cost. For a lot of organizations the deciding factor is simple: the hardware is stable and well understood, the workload hasn't outgrown it, and there's no good reason to fund a premium OEM contract just to keep it serviced. An HP third-party maintenance company like Big Data Supply fills that role and lets you run the equipment to a replacement date that suits you.
For maintenance purposes, not much. The enterprise server, storage, and networking business became Hewlett Packard Enterprise in 2015, so newer gear carries HPE branding while plenty of installed hardware still wears the HP name. Either way it's the same category of equipment, and our HP third-party maintenance services cover both, ProLiant and BladeSystem servers, HP Integrity systems, 3PAR, MSA, EVA, and P4000 storage, StoreEver tape, and ProCurve networking among them. If it shipped under HP or HPE, there's a good chance it's something we support.
Our coverage spans the parts of an HP estate that organizations most need to keep running after warranty:
If you're maintaining aging or end-of-life HP infrastructure, that whole picture can sit under one agreement with our team.
Yes, and that's usually the point of going independent. Rather than accepting a fixed OEM structure, you set the variables: coverage hours, response times, which systems get four-hour on-site versus next-business-day, parts-stocking arrangements, and level of help desk access. A high-availability 3PAR array can carry aggressive terms while a retired-but-still-useful ProLiant gets light coverage, all in the same HP third-party maintenance contract. The result is that you're paying in proportion to how much each system matters, which is hard to achieve under a one-size manufacturer plan.
Organizations moving HP support off OEM renewals typically land in the 30% to 70% savings range, with many averaging 40% to 70% against what they were paying the manufacturer. Three things drive it. You pay only for the coverage each system needs instead of a bundled premium contract. You delay refresh spending by safely extending the life of hardware that's still doing its job. And consolidating a mixed HP estate under one provider tends to cost less than maintaining separate OEM agreements per product line. The precise figure depends on your environment, but for most HP infrastructure the gap against OEM support is large enough to notice.
Yes. Big Data Supply runs post-warranty service operations internationally, so an HP estate spread across multiple sites or countries gets consistent coverage rather than a patchwork. Whether the request is a single office or a distributed footprint, the goal holds steady: keep systems up, hold performance where it should be, and get more usable life out of hardware you've already paid for.
